UI / UX Researcher

10 years as a designer -she started as a graphic designer and has now moved into UX/Product design. She was in a corporate in-house role working with developers and managers cross-functionally for 2 1/2 years. Interacted with customers to understand pain points for big corporate clients in this SAAS-based software company where she worked on the digital dashboard, apps and websites to monitor drivers, transport and logistics. Lots of rich video content to manage.