Ecommerce & Digital Performance Manager

Our client is looking for an experienced Ecommerce & Digital Performance Manager with a strong fashion and retail background to lead the performance of their online business across multiple international markets.  This is a 2 - 3 day per week ongoing contract. 

This is a senior level role, with a hands-on role focused on driving revenue, improving conversion, optimising CRM, and strengthening digital performance. You wll work closely with the external digital agency, internal teams, and leadership to deliver sustainable, profitable growth.

Key Responsibilities

• Own and drive ecommerce performance across multiple countries
• Improve conversion rates, reduce bounce rate, and optimise customer journey
• Manage and optimise paid digital campaigns with agencies
• Lead CRM performance using Klaviyo (EDMs, retention, lifecycle flows)
• Oversee Shopify Plus performance and fix small technical issues
• Deliver strong Excel-based reporting and commercial insights
• Take full accountability for results with a management-level mindset

About You

• Strong experience in fashion / retail ecommerce
• Proven experience with Shopify Plus and Klaviyo
• Skilled in Excel, reporting, and data analysis
• Experience managing multi-country ecommerce
• Commercial, performance-driven, and highly accountable
• Comfortable working with agencies and cross-functional teams
• Good technical understanding (no heavy development required)

If you have the ecommerce background, love of fashion and looking for a 2 - 3 day / week role, where you will be an integral part of brand growth - apply now.

Due to the volume of applications, we can only reply to candidates who are suitable for our current roles.